This Privacy Policy applies to all information collected and processed during the use of the website. This includes browsing the website, creating an account, placing orders, and using any services available on the website.
We are committed to ensuring transparency in the handling of personal data and protecting user information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
During the use of the website, we may collect different categories of information, including:
Identification information and account details
Shipping and billing address information
Order and payment information
Browsing data and user preferences collected through cookies or similar technologies
This information is collected solely to provide and improve services available on the website.
Collected information is used only for the following purposes:
Processing and managing orders placed through the website
Providing customer support and assistance
Managing payment and billing operations
Improving website functionality and performance
Complying with applicable legal obligations
We share data only with third parties necessary for service delivery, such as logistics partners and payment service providers.
Personal information will not be used for external commercial purposes without user consent.
Personal data is stored securely and retained only for as long as necessary to provide services and comply with applicable laws.
The website uses cookies and similar technologies to enhance user experience.
Users have the right to accept or refuse cookies. Browser settings may be configured to limit or block cookies at any time. However, disabling cookies may affect certain website functionalities.
In accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, users have the following rights:
Right to access personal data
Right to correct inaccurate information
Right to request deletion of personal data
Right to restrict certain data processing
Right to object to data processing in certain circumstances
Right to data portability where applicable
Right to withdraw consent at any time
Users may exercise these rights by contacting us using the details provided below.
Personal data processing is based on the following legal grounds:
Performance of a contract related to orders placed through the website
User consent for cookies or specific services
For any enquiries regarding personal data protection or this Privacy Policy, please contact:
Email: itadmin@havenmynest.com
Phone: +81 (709) 464 23 03
Address: 1003, 1-3-16 SHIROGANE, CHUO-KU, FUKUOKA-SHI, FUKUOKA 810-0012, JAPAN
Business Hours: Monday to Friday, 07:50 – 17:50
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